Customer Service

Customer Service

By providing high-performance hosting environments particularly optimized for WordPress websites, while also looking after a lot of the ongoing jobs required to run a steady and safe WordPress website, WP Engine are a strong contender for anyone who requires more than the routine low-cost web hosts can provide. However do WP Engine truly live up to all the marketing buzz? Are they worth the extra cost? Let’s dive in … As mentioned, WP Engine deal managed WordPress hosting.

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Not only can this lead to fast packing times, but it should likewise guarantee your website is always running smoothly and safely. That sounds excellent, but let’s look at precisely what it implies in regards to features and functionality. If you take a closer take a look at the WP Engine hosting strategy specifications, you might see that they actually provide shared hosting.

Customer Service

Rather, with WP Engine, you get access to well-resourced shared hosting that’s optimized for WordPress, and which compares extremely favorably to the best premium WordPress hosting services out there. In truth, if you want to see how well WP Engine shared hosting compares with entry-level shared hosting, our WP Engine vs SiteGround comparison consists of test outcomes that make the difference in between these two kinds of hosting really clear.

Thanks to this, WP Engine clients now have access to the Genesis Structure and a selection of 37 StudioPress WordPress themes at no additional cost. Considering these styles retail for around $129, this is terrific value for cash. The mobile-responsive StudioPress WordPress styles are now available to WP Engine consumers at no additional expense.

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Although some of these themes are beginning to look a little outdated, as we covered in our StudioPress review, there are still lots of excellent options readily available. The StudioPress styles appropriate for creating a wide variety of sites. (click to expand) With many great alternatives out there, picking a WordPress theme can be really hard (Customer Service).

This not just streamlines the process of picking a style, however saves you cash. Of course, you’re still totally free to utilize any other WordPress style on your WP Engine-hosted site. As part of their handled hosting service, WP Engine will keep the core WordPress software of your website as much as date.

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However, the WP Engine team do evaluate each brand-new upgrade to the WordPress software application beforehand to guarantee it’s stable, instead of instantly applying it to your website. WP Engine keep your WordPress software application as much as date, however you can defer the automatic updates – Customer Service. (click to increase the size of) You also have the choice of deferring the setup of the next software application release— something you might desire to consider making with the upcoming release of WordPress 5 and the brand-new Gutenberg WordPress editor activation.

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You can read more about how automated WordPress software upgrades deal with this page of the WP Engine site. Nevertheless, unlike some handled WordPress webhosting, plugins aren’t immediately upgraded in your place, leaving this task to you. In addition to keeping your WordPress software application up to date, thanks to their nighttime automatic backups, WP Engine will also keep your website backed up.

Customer Service

Full WordPress website backups are created nighttime, however you can likewise manually create a site backup at any time. (click to enlarge) You can also manually develop a complete backup at any time through the WP Engine user portal. This is a beneficial feature that works truly well. By hand producing a backup point prior to making modifications to your website, such as installing a brand-new plugin or theme, provides you a fast method to roll your website back should something go incorrect (Customer Service). When somebody accesses your site, they receive the cached material from the server that is closest to them. This of your site profoundly for individuals who are farther from the information center where your website is hosted. Total Rating from 43 Reviews by WP Engine Consumers Support Quality Characteristic Value Jun 20, 2015 gamingnextgen.com Dec 20, 2013 behladesign.com Apr 08, 2013 WP Engine’s best-in-class customer service team houses WordPress experts who understand the Content Management System (CMS) inside and out.

Not only will their client service team help you out when you have a problem, but they can to prevent concerns before they take place. All you need to do is make a request and a WP Engine employee will examine your site and discover ways to make it run much faster.

Customer Service

WP Engine has a specific team of individuals committed to enhancing customer experience. The group takes feedback from its customers and has an influence over item features. Customer Service. They assist the business carry out recommended changes to much better meet the requirements of their user base. This demonstrates how strongly WP Engine values its consumer base.

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A great deal of people like to fix issues by themselves. So, the knowledgebase of a hosting company is an extremely essential asset. When I’m checking out a hosting business’s assistance pages, I desire to see an intuitive organization, a search function, FAQs, and long, comprehensive articles consisting of step-by-step instructions (Customer Service).

Customer Service

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Their support page is arranged into sections such as: How to establish your websiteHow to fix problemsTips on managing your account. Guides and tutorials in each of these sections will assist you complete your jobs. These help posts include relevant screenshots and videos where appropriate. WP Engine’s specialty is managed WordPress hosting.

It includes a search function to raise relevant posts. You can also filter through their resources by subject, type of material, or your function. For example, you can select e-commerce articles for website owners. This will provide you short articles such as one that compares WooCommerce and Shopify. At the same time, you can select these filters but for developers rather, and you’ll receive short articles such as how to integrate Stripe into WordPress.

Customer Service

Overall, their material is great, high-quality, and informative. When you sign up for an account, you can select the nation where your datacenter lies. WP Engine gives you the following options: AustraliaBelgiumCanadaGermanyTaiwanUnited KingdomUnited States. However, a few of these nations will have international rates and will be thought about as an add-on to your strategy.